Based on the #1 New York Times bestseller The 5 Love Languages®(over 12 million copies sold),
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation.
This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!”
A bestseller—having sold over 300,000 copies and translated into 16 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers.
PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization.
Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
GARY CHAPMAN--author, speaker, counselor--has a passion for people and for helping them form lasting relationships. He is the #1 bestselling author of
The 5 Love Languages series and director of Marriage and Family Life Consultants, Inc. Gary travels the world presenting seminars, and his radio programs air on more than 400 stations. For more information visit his website at www.5lovelanguages.com.
Paul White, PhD, is a psychologist, author, and speaker who ¿makes work relationships work." He has consulted with a wide variety of organizations, including Microsoft, the US Air Force, the Million Dollar Round Table, and Princeton University. He and Gary Chapman coauthored The 5 Languages of Appreciation in the Workplace.
Table of Contents
Preface
Introduction
Section 1: Foundations
Chapter 1: Motivating by Appreciation: The Concept
Chapter 2: For Business Leaders: Understanding the Return on Investment from Appreciation and Encouragement
Section 2: The 5 Languages of Appreciation
Chapter 3: Appreciation Language #1: Words of Appreciation
Chapter 4: Appreciation Language #2: Quality Time
Chapter 5: Appreciation Language #3: Acts of Service
Chapter 6: Appreciation Language #4: Tangible Gifts
Chapter 7: Appreciation Language #5: Physical Touch
Section 3: Applying the Concepts to Daily Life
Chapter 8: Discover Your Primary Appreciation Language: The MBA Inventory
Chapter 9: Your Least Valued Language of Appreciation: Your Potential Blind Spot
Chapter 10: The Difference between Recognition and Appreciation
Chapter 11: Motivating by Appreciation in Various Industry Sectors
Chapter 12: The Unique Characteristics of Volunteer Settings
Section 4: Overcoming Common Obstacles
Chapter 13: Does a Person's Language of Appreciation Change over Time?
Chapter 14: Motivating byt Appreciation: Overcoming Your Challenges
Chapter 15: Authentic Appreciation: What to do When You Don't Appreciate Your Team Members
Conclusion: Now It's Your Turn
Appreciation Toolkit: Resources to Use and Share with Others
Other versions by this Author