Building Cultural Intelligence (CQ) Nine Megaskills (Neteffect Series)

by
Edition: 1st
Format: Paperback
Pub. Date: 2007-07-19
Publisher(s): Pearson
List Price: $46.65

Buy New

Usually Ships in 2-3 Business Days
$46.42

Buy Used

In Stock Usually Ships in 24-48 Hours
$33.59

Rent Textbook

Select for Price
There was a problem. Please try again later.

eTextbook

We're Sorry
Not Available

This item is being sold by an Individual Seller and will not ship from the Online Bookstore's warehouse. The Seller must confirm the order within two business days. If the Seller refuses to sell or fails to confirm within this time frame, then the order is cancelled.

Please be sure to read the Description offered by the Seller.

Summary

This engaging, interactive book is best suited for any course that emphasizes cultural awareness and understanding, human interaction and cultural communication among diverse populations (i.e. business management, customer service, health care, human service), and the development of specific skills necessary to relate to others effectively (i.e. global consciousness, teamwork, conflict management, shifting perspectives). The focus of the courses this book best suits range from general (i.e. cultural diversity, human relations, freshman seminar/orientation, counseling, communications, sociology, psychology, business, health and human services, theology, education, management) to more specific (hospitality management, racial and ethnic relations, customer service, culturally competent health care, managing diversity, teaching diverse populations). BUilding CQ has been used successfully in workforce training programs, faculty and staff development activities and programs, and "mini-courses" or workshops dealing with professional development. Because of its readability and self-directed learning approach, ideal for online courses.

Author Biography

Dr. Richard Bucher is a Professor of Sociology at Baltimore City Community College (BCCC).  He has been nationally recognized for his teaching excellence and teaches a variety of courses, including Introductory Sociology, Cultural Diversity in the Workplace, and Race and Ethnic Relations.  The Carnegie Foundation for the Advancement of Teaching and the Council for Advancement and Support of Education recently honored him for teaching excellence.  He served as the first Director of BCCC's Institute for Intercultural Understanding (IIU).  Under his leadership, the IIU gained national recognition as an innovative diversity education program.  Dr. Bucher received his Ph.D. in Sociology from Howard University, with a concentration in race and ethnic relations.  He is also the author of Diversity Consciousness 3rd edition (Prentice Hall, 2010).  We encourage you to visit his website at http://www.buildingcq.com and this Blog on the subject of diversity consciousness/cultural intelligence at www.diversityconsciousness.com/blog The author driven Blog is for faculty and educators who want to learn more about diversity and how it impacts their institutions, their communities, and their teaching.

Table of Contents

Cultural Intelligence (CQ)
An Overview CQ Megaskill
Understanding My Cultural Identity CQ Megaskill
Checking Cultural Lenses CQ Megaskill
Global Consciousness CQ Megaskill
Shifting Perspectives CQ Megaskill
Intercultural Communication CQ Megaskill
Managing Cross-Cultural Conflict CQ Megaskill
Multicultural Teaming CQ Megaskill
Managing Bias CQ Megaskill
Understanding the Dynamics of Power
Table of Contents provided by Publisher. All Rights Reserved.

An electronic version of this book is available through VitalSource.

This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.

By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.

A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.

Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.

Please view the compatibility matrix prior to purchase.