Cases in Organizational Communication A Lifespan Approach

Case Studies in Organizational Communication: A Lifespan Approach is the first collection of its kind that is designed to complement a textbook (the editors' Organizational Communication: A Lifespan Approach, OUP, 2016). Bringing concepts to life by engaging readers' minds, memories, and emotions, this volume provides students and instructors with a wealth of opportunities to see, hear, and feel how communication can and does shape organizations and the experiences of people within them.

Ryan S. Bisel is Professor in the Department of Communication at the University of Oklahoma, where he received the Longmire Prize for excellence in teaching in the College of Arts and Sciences in 2010. He also serves as the Faculty Fellow for the university's Center for Teaching Excellence.

Michael W. Kramer is Professor and Chair of the Department of Communication at the University of Oklahoma.

Preface: Ryan S. Bisel and Michael W. Kramer

Case Study 01: Strategic Ambiguity, Ideology, and Hegemonic Participation in the Yelp Elite Squad
David A. Askay

Case Study 02: Shifting Workforce @ the Workplace: Best Practice Case Study on Employee Engagement and Organizational Diversity
Kate M. Delmo

Case Study 03: Music is All I Know--A Special Case of Anticipatory Role Socialization
Elena Gabor

Case Study 04: Learning to Rock the Boat when a Supervisor Missteps
Natalie Nelson-Marsh

Case Study 05: Learning That "Nurses Eat Their Young:" Examining Intergenerational Interactions in the Workplace
Lindsey B. Anderson and Melanie Morgan

Case Study 06: From College to the Fast Track: Assimilation Experiences of Multiple Transitions
Angie Pastorek and Angela Gist-Mackey

Case Study 07: One Organization, Two Divergent Experiences: A Tale of Two Part-Time Employees' Organizational Assimilation
Michael Sollitto

Case Study 08: Ethics and Disclosing Illness in the Hiring Process
Jeremy P. Fyke

Case Study 09: Socializing With Coworkers about Wrongdoing at the Annual Company Barbeque
Nicole A. Ploeger-Lyons and Greg Ormes

Case Study 10: A Consultant Investigates Turnover at SMA Companies
Vernon D. Miller, Kenneth J. Levine, and Emma E. Kinney

Case Study 11: Big Shoes to Fill: Organizational Culture, Mentorship, and Networks During Career Changes
Sean M. Eddington and Jessica A. Pauly

Case Study 12: To Talk or Not to Talk: Managing Uncertainty With Coworkers
Carissa S. Hoelscher

Case Study 13: Culture and Decision Making at Clayborne Ridge
David E. Weber

Case Study 14: The Organizational Culture and Organizational Ethics of the New York Yankees Surrounding Alex Rodriguez's Doping Suspension and Eventual Exit
Joshua M. Parcha

Case Study 15: Making Sense of Changing Relationships With the Boss and Peers
Jaesub Lee

Case Study 16: Changing from One Coach to Another: Managing Leadership Changes
Sophie Moll and Michael W. Kramer

Case Study 17: One of Us?: Examining Organizational Leadership and Decision Making Through (non)Ethical Organizational Policies
Benjamin D. Luttrull & Jessica M. Rick

Case Study 18: The Church Meeting: A Group Decision-Making Study
Frances L. M. Smith

Case Study 19: Escalating Conflict and the Emotions of Firing an Employee
Darius M. Benton and Cynthia L. McCullough

Case Study 20: Newcomer Socialization and Experiences of Sexual Harassment
Andrea L. Meluch

Case Study 21: The More Things Change, The More They Stay the Same: When Innovation Meets Resistance
Eric D. Waters

Case Study 22: House of Pain: A Case of Power and Resistance Within Collegiate Football Culture
Alaina C. Zanin

Case Study 23: Volunteer Management, Role Expectations, and (Dis)Empowerment
Lacy G. McNamee

Case Study 24: Balancing on a Tightrope: Making Work-Life Decisions in Dual-Career Couples
Sarah E. Riforgiate and Rebekah Carnes

Case Study 25: New Beginnings and New Challenges When Global and Local Communities Meet
Kathleen J. Krone and Chigozirim Utah Sodeke

Case Study 26: Gossip, a Leader's Cowardice, and a Glass Ceiling Experience
Deanna L. Bisel and Ryan S. Bisel

Case Study 27: (In)Voluntary Organizational Exit Amid Change, Conflict, and Resistance
Anne Kerber and Marya Wilson

Appendix A: Quick Reference Table

Author Bios