
The Essential Guide to Interpersonal Communication
by McCornack, Steven; Morrison, KellyBuy New
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Summary
Author Biography
Steven McCornack
Dr. Steve McCornack is Professor and Basic Course Director in the Department of Communication Studies at the University of Alabama at Birmingham. His scholarly interests include deceptive discourse production and deception detection. Dr. McCornack teaches undergraduate and graduate courses on public speaking, interpersonal communication, relational communication, and language/discourse. He has received several awards for undergraduate teaching excellence, including the Amoco Foundation Excellence in Teaching Award, the Lilly Endowment Teaching Fellowship, and the National Communication Association Donald H. Ecroyd Award for Outstanding Teaching in Higher Education.
Kelly Morrison
Dr. Kelly McCornack teaches classes on gender, health, instructional communication, and team-teaches interpersonal communication as Professor in the Department of Communication at the University of Alabama at Birmingham (UAB). Before UAB, she spent more than 20 years teaching at Michigan State University where she garnered several teaching awards. She enjoys mentoring her McNair Dreams scholars in their summer research opportunities, and she is currently serving as an Honors College Advisor.
Table of Contents
Chapter 1: Interpersonal Basics
What is Communication?
Process
Method
Context
Culture
Channel
Media
What is Interpersonal Communication?
Dynamic
Dyadic
Impactful
Transactional
Irreversible
Interpersonal Communication Competence
Appropriateness
Effectiveness
Ethics
Chapter 2: Interpersonal Foundations
Self
Self-Fulfilling Prophecies
Self-Disclosure
Perception
Attributions
Impressions
Constructing Gestalts
Calculating Algebraic Impressions
Emotion
Feelings and Moods
Emotional Intelligence
Chapter 3: Interpersonal Skills
Verbal Communication
Cooperative Language
Inclusive I and We Language
Nonverbal Communication
Communicating through Body Movements
Communicating through Voice
Communicating through Touch
Communicating through Personal Space
Listening
Receiving
Attending
Understanding
Responding
Recalling
Chapter 4: Interpersonal Relationships
Relationship Foundations
Liking and Loving
Exchange of Resources
Relationship Types
Romantic Relationships
Family Relationships
Friendships
Relationship Maintenance
Positivity
Assurances
Self-Disclosure
Sharing Tasks
Chapter 5: Interpersonal Challenges
Managing Relationship Tensions
Handling Conflict
What is Conflict?
Conflict Approaches
Empathy and Support
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