
The Essential Guide to Interpersonal Communication
by McCornack, Steven; Morrison, KellyBuy New
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Summary
Table of Contents
Chapter 1: Interpersonal Basics
What is Communication?
Process
Method
Context
Culture
Channel
Media
What is Interpersonal Communication?
Dynamic
Dyadic
Impactful
Transactional
Irreversible
Interpersonal Communication Competence
Appropriateness
Effectiveness
Ethics
Chapter 2: Interpersonal Foundations
Self
Self-Fulfilling Prophecies
Self-Disclosure
Perception
Attributions
Impressions
Constructing Gestalts
Calculating Algebraic Impressions
Emotion
Feelings and Moods
Emotional Intelligence
Chapter 3: Interpersonal Skills
Verbal Communication
Cooperative Language
Inclusive I and We Language
Nonverbal Communication
Communicating through Body Movements
Communicating through Voice
Communicating through Touch
Communicating through Personal Space
Listening
Receiving
Attending
Understanding
Responding
Recalling
Chapter 4: Interpersonal Relationships
Relationship Foundations
Liking and Loving
Exchange of Resources
Relationship Types
Romantic Relationships
Family Relationships
Friendships
Relationship Maintenance
Positivity
Assurances
Self-Disclosure
Sharing Tasks
Chapter 5: Interpersonal Challenges
Managing Relationship Tensions
Handling Conflict
What is Conflict?
Conflict Approaches
Empathy and Support
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