The Essential Guide to Interpersonal Communicationby McCornack, Steven; Morrison, Kelly
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Table of Contents
Chapter 1: Interpersonal Basics
What is Communication?
What is Interpersonal Communication?
Interpersonal Communication Competence
Chapter 2: Interpersonal Foundations
Calculating Algebraic Impressions
Feelings and Moods
Chapter 3: Interpersonal Skills
Inclusive I and We Language
Communicating through Body Movements
Communicating through Voice
Communicating through Touch
Communicating through Personal Space
Chapter 4: Interpersonal Relationships
Liking and Loving
Exchange of Resources
Chapter 5: Interpersonal Challenges
Managing Relationship Tensions
What is Conflict?
Empathy and Support
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