This fully revised third edition of From the Top Down has been updated to reflect many changes and trends in the world and in volunteering. It points the way to success with volunteers by showing how to: ¿ Articulate a vision and strategy for volunteer involvement ¿ Make the most of the connection between money donors and time donors ¿ Avoid tension between volunteers and employees ¿ Tap new community resources, from pro bono service to voluntourism ¿ Budget for and creatively fund volunteer efforts ¿ Find the best person to lead volunteer participation ¿ Manage risk, legal, and insurance issues realistically ¿ Distinguish between the wage replacement cost of volunteer time and its true value ¿ Demonstrate executive commitment on a daily basis Whether an organization is just starting out with a new volunteer initiative or has many years of experience with a well-developed corps of volunteers, From the Top Down provides thought-provoking and thoughtful advice to achieve the maximum impact from the participation of volunteers.

Susan J. Ellis is founder and president of Energize, Inc., an international training, consulting and publishing firm specializing in volunteerism. She is a noted expert in the field, author of a dozen authoritative books including The Volunteer Recruitment Book and By the People: A History of Americans as Volunteers, the national columnist on volunteerism for The NonProfit Times, and publishing editor of e-Volunteerism: The Electronic Journal of the Volunteer Community.