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This clear and engaging book explains the basic psychological concepts of group dynamics with a focus on their application with teams in the workplace. Grounded in psychology research but with a very practical focus on organizational behavior issues, this book helps readers understand and participate in teams more effectively in day-to-day work.
Key Features
-Basic group dynamics concepts, such as goals, norms, cooperation, and communication examined
-Examines basic group dynamics concepts, such as goals, norms, cooperation, and communication Reviews the main challenges that teams face-such as conflict, decision making, problem solving, creativity, and valuing diversity
-Discusses the organizational context of teams-including the impacts of organizational culture, virtual teamwork, rewarding teams, and team building
-An appendix contains tools and advice to help students in project teams
-(New!)This text is appropriate for students enrolled in courses on teams or group dynamics in psychology, business, or other related fields.
"The author’s analysis is very up-to-date, for he includes chapters on very recent analyses of teams, such as questions of diversity and teams-communicating-via-computers. . . . The book’s key strength is its aim to help students and professionals better understand the groups to which they belong by reviewing key concepts in the area of groups." -Donelson R. Forsyth
Acknowledgments | |
Introduction | |
Characteristics of Teams | |
Understanding Teams | |
Learning Objectives | |
Defining Groups and Teams | |
Purposes and Types of Teams | |
Why Organizations Are Using Teams | |
History of Teams and Group Dynamics | |
Summary | |
Team Leader's Challenge 1 | |
Activity: Groups Versus Teams | |
Defining Team Success | |
Learning Objectives | |
Nature of Team Success | |
Conditions for Team Success | |
Characteristics of Successful Teams | |
Using Teams in the Workplace | |
Summary | |
Team Leader's Challenge 2 | |
Activity: Understanting Team Success | |
Processes of Teamwork | |
Team Beginnings | |
Learning Objectives | |
Stages of Teamwork | |
Group Socialization | |
Team Goals | |
Group Norms | |
Application: Jump-Starting Project Teams | |
Summary | |
Team Leader's Challenge 3 | |
Survey: Attitudes Toward Teamwork | |
Activity: Observing Team Norms | |
Understanding the Basic Team Processes | |
Learning Objectives | |
Motivation | |
Group Cohesion | |
Team Roles | |
Task and Social Behaviors | |
Team Adaptation and Learning | |
Summary | |
Team Leader's Challenge 4 | |
Activity: Observing Task and Social Behaviors | |
Cooperation and Competition | |
Learning Objectives | |
Teamwork as a Mixed-Motive Situation | |
Why Are People in Teams Competitive? | |
Problems With Competition | |
Benefits of and Problems With Cooperation | |
Application: Encouraging Cooperation | |
Summary | |
Team Leader's Challenge 5 | |
Survey: Cooperative, Competitive, or Individualistic Orientation | |
Activity: Understanding Competitive Versus Cooperative Goals | |
Communication | |
Learning Objectives | |
Communication Process | |
Flow of a Team's Communications | |
Building Trust | |
Facilitating Team Meetings | |
Communication Skills for Team Meetings | |
Summary | |
Team Leader's Challenge 6 | |
Activity: Observing Communication Patterns in a Team | |
Issues Teams Face | |
Managing Conflict | |
Learning Objectives | |
Conflict Is Normal | |
Sources of Conflict | |
Impact of Conflict | |
Conflict Resolution Approaches | |
Negotiation, Mediation, and Arbitration | |
Managing Team Conflicts | |
Summary | |
Team Leader's Challenge 7 | |
Survey: Conflict Resolution Styles | |
Activity: Observing Conflict Resolution Styles | |
Power and Social Influence | |
Learning Objectives | |
Definitions of Power and Social Influence | |
Types of Power | |
Power Dynamics | |
Empowerment | |
Application: Acting Assertively | |
Summary | |
Team Leader's Challenge 8 | |
Activity: Using Power Styles - Passive, Aggressive, and Assertive | |
Decision Making | |
Learning Objectives | |
Value of Group Decision Making | |
Approaches to Group Decision Making | |
Decision-Making Problems | |
Decision-Making Techniques | |
Application: Consensus Decision Making | |
Summary | |
Team Leader's Challenge 9 | |
Activity: Consensus Decision Making | |
Leadership | |
Learning Objectives | |
Alternative Designs of Leadership for Teams | |
Approaches to Leadership | |
Situational Leadership Theory | |
Self-Managing Teams | |
Application: The Functional Approach to Leading Teams | |
Summary | |
Team Leader's Challenge 10 | |
Survey: Leadership Styles | |
Activity: Observing the Leader's Behavior | |
Problem Solving | |
Learning Objectives | |
Approaches to Prolem Solving | |
Descriptive Approach: How Groups Solve Problems | |
Functional Approach: Advice on Improving Group Problem Solving | |
Prescriptive Approach: Rational Problem-Solving Model | |
Problem-Solving Teams | |
Application: Problem-Solving Techniques for Teams | |
Summary | |
Team Leader's Challenge 11 | |
Activity: Using Problem-Solving Techniques | |
Creativity | |
Learning Objectives | |
Creativity and Its Characteristics | |
Individual Creativity | |
Group Creativity | |
Organizational Environment and Creativity | |
Application: Group Creativity Techniques | |
Summary | |
Team Leader's Challenge 12 | |
Activity: Comparing Different Creativity Techniques | |
Diversity | |
Learning Objectives | |
The Nature of Diversity | |
Causes of Diversity Problems | |
Problem of Diversity | |
Effects of Diversity | |
Application: Managing Diversity | |
Summary | |
Team Leader's Challenge 13 | |
Survey: Attitudes Toward Diversity | |
Activity: Understanding Gender and Status Differences in a Team | |
Organizational Context of Teams | |
Team and Organizational Culture | |
Learning Objectives | |
Team Culture | |
Defining Organizational Culture | |
Dimensions of Organizational Culture | |
Organizational Culture and Teamwork | |
Transnational Teams | |
Summary | |
Team Leader's Challenge 14 | |
Survey: Individualism-Collectivism | |
Activity: Evaluating a Team's Culture | |
Virtual Teams | |
Learning Objectives | |
Use of Communication Technologies | |
Communication Impacts | |
Team Impacts | |
Selecting the Right Technology | |
Challenge of Virtual Teams | |
Summary | |
Team Leader's Challenge 15 | |
Activity: Developing Netiquette for Virtual Teams | |
Evaluating and Rewarding Teams | |
Learning Objectives | |
Team Performance Evaluations | |
Reward Systems | |
Rewarding Individual Team Members | |
Team and Organizational Reward Programs | |
Relationship of Rewards to Types of Teams | |
Summary | |
Team Leader's Challenge 16 | |
Survey: Individual Versus Team Rewards | |
Activity: Evaluating and Rewarding a Project Team | |
Team-Building and Team Training | |
Learning Objectives | |
What is Team-Building? | |
Does Your Team Need Team-Building? | |
Types of Team-Building Programs | |
Team Training | |
Types of Training | |
Summary | |
Team Leader's Challenge 17 | |
Activity: Team Building | |
Activity: Appreciative Inquiry of Teamwork | |
Appendix: Guide to Student Team Projects | |
Starting the Team | |
Planning and Developing the Project | |
Monitoring the Project and Maintaining Teamwork | |
Performing Group Writing | |
Wrapping Up and Completing the Project | |
References | |
Index | |
About the Author | |
Table of Contents provided by Ingram. All Rights Reserved. |
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