Interpersonal Communication,9780415181075

Interpersonal Communication

by ;
Edition: 2nd
ISBN13: 9780415181075
ISBN10: 0415181070
Format: Nonspecific Binding
Pub. Date: 1999-05-05
Publisher(s): Routledge
List Price: $40.95

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Summary

This book explores the key features of the skills we use in communicating and provides a framework for understanding how we use language and body language to communicate with others in every day situations.

Table of Contents

List of illustrations
vii
Acknowledgements viii
Introduction 1(14)
SECTION A Understanding interpersonal communication 15(62)
Defining what we mean by interpersonal communication
16(12)
The process of interpersonal communication
28(14)
The skills of interpersonal communication
42(20)
Communication skills in context
62(15)
SECTION B The components of interpersonal communication 77(84)
The social context
78(18)
Social identity
96(14)
Social perception
110(15)
Codes 1: codes and language
125(17)
Using codes 2: incorporating the non-verbals
142(19)
SECTION C Issues and controversies in interpersonal communication 161(42)
How useful are `popular' models of interpersonal communication?
162(19)
Do men and women communicate differently?
181(12)
Does assertiveness work?
193(10)
SECTION D Going beyond interpersonal communication 203(27)
Communication and groups
204(17)
Final thoughts: is computer-mediated communication (CMC) a new form of interpersonal communication?
221(9)
Notes 230(17)
Index 247

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