ManageFirst Hospitality Human Resources Management & Supervision with Answer Sheetby National Restaurant Association
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Table of Contents
1 FOOD SERVICE OPERATIONS ARE LABOR-INTENSIVE
2 RECRUITING THE BEST EMPLOYEES
3 EMPLOYEE ORIENTATION AND TRAINING
4 FOUNDATIONS OF EFFECTIVE EMPLOYEE PERFORMANCE
5 FACILITATING EMPLOYEES’ WORK PERFORMANCE
6 MEETING WORKSHIFT STANDARDS
7 EMPLOYEE PROFESSIONAL DEVELOPMENT PROGRAMS
8 ENSURING A LAWFUL WORKPLACE
9 EMPLOYEE COMPENSATION AND BENEFITS
10 MANAGING A SAFE AND HEALTHY WORKPLACE
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