Multicultural and Diversity Strategies for the Fire Service
by Wong, Herbert Z.; Olson, Aaron T.Edition: 1st
Format: Paperback
Pub. Date: 2009-01-01
Publisher(s): Prentice Hall
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Summary
As the fire service becomes a microcosm of American society, Multicultural and Diversity Strategies for the Fire Serviceprovides a useful tool to effectively address key issues and challenges of cultural diversity. This book provides valuable lessons on cultural competence, the value of cultural differences, and the acquisition of cross-cultural skills to be used in fire science college courses or fire academies at the city, fire-district, state or federal level. An advanced and exceptional multicultural writing team, the authors bring years of experience from positions of Organizational Psychologist, Criminal Justice instructor and State Police patrol supervisor working side-by-side with firefighters. Real world experience combined with strategies, information and tools in this progressive work will result in improved firefighter performance and professionalism.
Table of Contents
| Dedication | |
| Foreword | |
| Preface | |
| Acknowledgements | |
| About the Authors | |
| The Changing Fire Department: A Microcosm of Society | |
| Recruitment, Retention and Promotion in the Fire Department | |
| Multicultural Awareness Training in Fire Departments | |
| Communications for Firefighters | |
| A Public Safety Approach to Specific Cultures | |
| Firefighter Image and Cultural Sensitivity | |
| Firefighter Professionalism and Leadership in a Diverse Society | |
| Firefighters and Homeland Security and Disaster Preparedness | |
| Self-Assessment of Communication Skills in the Fire Service | |
| Impact of Diversity on Fire Service Behaviors and Practices Survey | |
| Listing of Consultants and Resources | |
| Multicultural Community and Fire Service Workforce Survey | |
| Glossary | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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