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Foreword: Observations on the State of Organizational Development (Edgar H. Schein). |
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Introduction and Acknowledgements (Joan V. Gallos). |
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PART ONE: THE OD FIELD: SETTING THE CONTEXT, UNDERSTANDING THE LEGACY. |
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1. What is Organization Development (Richard Beckhard)? |
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2. Where Did OD Come From (W. Warner Burke)? |
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3. Revolutions in OD: The New and the New, New Things (Philip H. Mirvis). |
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4. Theories and Practice of Organizational Development (John R. Austin and Jean M. Bartunek). |
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PART TWO.: THE OD CORE: UNDERSTANDING AND MANAGING PLANNED CHANGE. |
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UNDERSTANDING PLANNED CHANGE. |
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5. Kurt Lewin and the Planned Approach to Change: A Reappraisal (Bernard Burnes). |
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6. Effective Intervention Activity (Chris Argyris). |
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7. Action Research: Rethinking Lewin (Linda Dickens and Karen Watkins). |
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8. Action Learning and Action Science: Are They Different (Joseph A. Raelin)? |
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9. Toward a Theory of Positive Organizational Change (David L. Cooperrider and Leslie E. Sekerka). |
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10. Leading Change: Why Transformation Efforts Fail (John P. Kotter). |
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11. The Congruence Model of Change (David Nadler). |
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PART THREE. THE OD PROCESS: DIAGNOSIS, INTERVENTION, AND LEVELS OF ENGAGEMENT. |
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12. Teaching Smart People How to Learn (Chris Argyris). |
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13. Facilitative Process Interventions: Task Processes in Groups (Edgar H. Schein). |
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14. Large Group Interventions and Dynamics (Barbara Bunker and Billie Alban). |
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15. Understanding the Power of Position: A Diagnostic Model (Michael J. Sales). |
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16. Reframing Complexity: A Four-Dimensional Approach to Organizational Diagnosis, Development, and Change (Joan V. Gallos). |
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PART FOUR. OD CONSULTING: LEADING CHANGE FROM THE OUTSIDE. |
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17. Masterful Consulting (Keith Merron). |
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Consulting Phases and Tasks. |
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18. Flawless Consulting (Peter Block). |
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19. The Organization Development Contract (Marvin Weisbord). |
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20. The Facilitator and Other Facilitative Roles (Roger Schwarz). |
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21. The Right Coach (Howard Morgan, Phil Harkins and Marshall Goldsmith). |
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PART FIVE. OD LEADERSHIP: FOSTERING CHANGE FROM THE INSIDE. |
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Understanding Options and Challenges. |
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22. Reframing Change: Training, Realigning, Negotiating, Grieving, and Moving On (Lee Bolman and Terrence E. Deal). |
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Leading as the Internal Consultant. |
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23. What Constitutes an Effective Internal Consultant (Alan Weiss)? |
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24. Reversing the Lens: Dealing with Different Styles When You Are the Boss (Gene Boccialetti). |
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25. Relations with Superiors: The Challenge of ‘Managing’ a Boss (John Kotter). |
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26. Enlist Others (James Kouzes and Barry Posner). |
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PART SIX. OD FOCUS: ORGANIZATIONAL INTERVENTION TARGETS. |
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27. Business Strategy: Creating the Winning Formula (Edward E. Lawler). |
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28. Matching Strategy and Structure (Jay Galbraith). |
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29. Designing Work: Structure and Process for Learning and Self-Control (Marvin Weisbord). |
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30. Making It Happen: Turning Workplace Vision into Reality (Franklin Becker and Fritz Steele). |
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31. So How Can You Assess Your Corporate Culture (Edgar H. Schein). |
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32. What Makes People Effective (Edward E. Lawler). |
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33. What Makes a Team Effective or Ineffective (Glenn M. Parker). |
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34. Developing the Individual Leader (Jay Conger and Beth Benjamin). |
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PART SEVEN. OD PURPOSE AND POSSIBILITIES: SEEING THE FOREST FOR THE TREES. |
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Fostering Mission and Commitment. |
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35. Creating a Community of Leaders (Phillip H. Mirvis and Louis ‘Tex’ Gunning). |
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36. Designing High Performing Work Systems: Organizing People, Work, Technology, and Information (David A. Nadler and Marc S. Gerstein). |
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37. Diversity as a Strategy (David A. Thomas). |
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Creating Learning Organizations. |
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38. The Leader’s New Work: Building Learning Organizations (Peter M. Senge). |
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Creating Humane Organizations. |
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39. Compassion in Organizational Life (Jason M. Kanov, Sally Maitlis, Monica C. Worline, Jane E. Dutton, Peter J. Frost and Jacoba M. Lilius). |
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Fostering Growth and Development. |
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40. Generating Simultaneous Personal, Team, and Organizational Development (William R. Torbert). |
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PART EIGHT. OD AND THE FUTURE: EMBRACING CHANGE AND NEW DIRECTIONS. |
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Practitioner Perspective. |
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41. Emerging Directions: Is There a New OD? (Robert J. Marshak). |
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42. The Future of OD? (David L. Bradford and W. Warner Burke). |
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Changes in the External Environment. |
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43. From Cells to Communities: Deconstructing and Reconstructing the Organization (Rosabeth Moss Kanter). |
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44. Actions for Global Learners, Launchers, and Leaders (Ron Ashkenas, Dave Ulrich, Todd Jick and Steve Kerr). |
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45. Knowledge-Worker Productivity: The Biggest Challenge (Peter F. Drucker). |
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Sustainability and the Environment. |
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46. Beyond Greening: Strategies for a Sustainable World (Stuart L. Hart). |
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47. The Healthy Organization (Richard Beckhard). |
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