Quiet: The Power of Introverts in a World That Can't Stop Talking

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Edition: Reprint
Format: Paperback
Pub. Date: 2013-01-29
Publisher(s): Crown
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Summary

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great contributions to society--from van Gogh's sunflowers to the invention of the personal computer. Passionately argued, impressively researched, and filled with indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Taking the reader on a journey from Dale Carnegie's birthplace to Harvard Business School, from a Tony Robbins seminar to an evangelical megachurch, Susan Cain charts the rise of the Extrovert Ideal in the twentieth century and explores its far-reaching effects. She talks to Asian-American students who feel alienated from the brash, backslapping atmosphere of American schools. She questions the dominant values of American business culture, where forced collaboration can stand in the way of innovation, and where the leadership potential of introverts is often overlooked. And she draws on cutting-edge research in psychology and neuroscience to reveal the surprising differences between extroverts and introverts. Perhaps most inspiring, she introduces us to successful introverts--from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Finally, she offers invaluable advice on everything from how to better negotiate differences in introvert-extrovert relationships to how to empower an introverted child to when it makes sense to be a "pretend extrovert." This extraordinary book has the power to permanently change how we see introverts and, equally important, how introverts see themselves.

Author Biography

Named one of the top ten influencers in the world by LinkedIn, Susan Cain is a renowned speaker and the author of the award-winning books Quiet PowerQuiet Journal, and Quiet: The Power of Introverts in a World That Can’t Stop Talking. Translated into more than forty languages, Quiet has appeared on many "best of" lists, spent more than seven years on the New York Times bestseller list, and was named the #1 best book of the year by Fast Company magazine, which also named Cain one of its Most Creative People in Business.

Table of Contents

Author’s Note |
INTRODUCTION: The North and South of Temperament |
PART ONE: THE EXTROVERT IDEAL
1. THE RISE OF THE “MIGHTY LIKEABLE FELLOW”: How
Extroversion Became the Cultural Ideal |
2. THE MYTH OF CHARISMATIC LEADERSHIP: The
Culture of Personality, a Hundred Years Later |
3. WHEN COLLABORATION KILLS CREATIVITY:
The Rise of the New Groupthink and the Power of
Working Alone |
PART TWO: YOUR BIOLOGY, YOUR SELF?
4. IS TEMPERAMENT DESTINY?: Nature, Nurture, and the
Orchid Hypothesis |
5. BEYOND TEMPERAMENT: The Role of Free Will (and the
Secret of Public Speaking for Introverts) |
6. “FRANKLIN WAS A POLITICIAN,
BUT ELEANOR SPOKE OUT OF CONSCIENCE”:
Why Cool Is Overrated |
7. WHY DID WALL STREET CRASH AND WARREN
BUFFETT PROSPER?: How Introverts and Extroverts Think
(and Process Dopamine) Differently |
PART THREE: DO ALL CULTURES HAVE
AN EXTROVERT IDEAL?
8. SOFT POWER: Asian-Americans and the Extrovert
Ideal |
PART FOUR: HOW TO LOVE, HOW TO WORK
9. WHEN SHOULD YOU ACT MORE EXTROVERTED
THAN YOU REALLY ARE? |
10. THE COMMUNICATION GAP: How to Talk to
Members of the Opposite Type |
11. ON COBBLERS AND GENERALS: How to Cultivate
Quiet Kids in a World That Can’t Hear Them |
CONCLUSION: Wonderland |
A Note on the Dedication |
A Note on the Words Introvert and Extrovert |
Acknowledgments |
Notes |
Index |

Excerpts

Today we make room for a remarkably narrow range of personality styles. We’re told that to be great is to be bold, to be happy is to be sociable. We see ourselves as a nation of extroverts—which means that we’ve lost sight of who we really are. Depending on which study you consult, one third to one half of Americans are introverts—in other words,one out of every two or three people you know. (Given that the United States is among the most extroverted of nations, the number must be at least as high in other parts of the world.) If you’re not an introvert yourself, you are surely raising, managing, married to, or coupled with one.

If these statistics surprise you, that’s probably because so many people pretend to be extroverts. Closet introverts pass undetected on playgrounds, in high school locker rooms, and in the corridors of corporate America. Some fool even themselves, until some life event—a layoff, an empty nest, an inheritance that frees them to spend time as they like— jolts them into taking stock of their true natures. You have only to raise the subject of this book with your friends and acquaintances to find that the most unlikely people consider themselves introverts.

It makes sense that so many introverts hide even from themselves. We live with a value system that I call the Extrovert Ideal—the omnipresent belief that the ideal self is gregarious, alpha, and comfortable in the spotlight. The archetypal extrovert prefers action to contemplation, risk- taking to heed-taking, certainty to doubt. He favors quick decisions, even at the risk of being wrong. She works well in teams and socializes in groups. We like to think that we value individuality, but all too often we admire onetypeof individual—the kind who’s comfortable “putting himself out there.” Sure, we allow technologically gifted loners who launch companies in garages to have any personality they please, but they are the exceptions, not the rule, and our tolerance extends mainly to those who get fabulously wealthy or hold the promise of doing so.

Introversion—along with its cousins sensitivity, seriousness, and shyness—is now a second- class personality trait, somewhere between a disappointment and a pathology. Introverts living under the Extrovert Ideal are like women in a man’s world, discounted because of a trait that goes to the core of who they are. Extroversion is an enormously appealing personality style, but we’ve turned it into an oppressive standard to which most of us feel we must conform.

The Extrovert Ideal has been documented in many studies, though this research has never been grouped under a single name. Talkative people, for example, are rated as smarter, better- looking, more interesting, and more desirable as friends. Velocity of speech counts as well as volume: we rank fast talkers as more competent and likable than slow ones. The same dynamics apply in groups, where research shows that the voluble are considered smarter than the reticent—even though there’s zero correlation between the gift of gab and good ideas. Even the wordintrovertis stigmatized—one informal study, by psychologist Laurie Helgoe, found that introverts described their own physical appearance in vivid language ( “green- blue eyes,” “exotic,” “high cheekbones”), but when asked to describe generic introverts they drew a bland and distasteful picture (“ungainly,” “neutral colors,” “skin problems”).

But we make a grave mistake to embrace the Extrovert Ideal so unthinkingly. Some of our greatest ideas, art, and inventions—from the theory of evolution to van Gogh’s sunflowers to the personal computer— came from quiet and cerebral people who knew how to tune in to their inner worlds and the treasures to be found there.

Copyright © 2012 by Susan Cain. From the book QUIET: The Power Of Introverts in a World That Can’t Stop Talking by Susan Cain, published by Crown, a division of Random House, Inc.  Reprinted with permission.

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