Work Disrupted Opportunity, Resilience, and Growth in the Accelerated Future of Work

Alarming studies today predict AI and robotics will do away with jobsbut this is only part of the story. Many jobs will change, some jobs will be eliminated entirely, many more jobs will evolve. The new jobs will require new skills and will pay higher wages. This book explains the big picture of this coming global revolution that is redefining how we work. The good news is that we have time to adapt, and the book explains how. The bad news is that doing nothing, will not lead to the results we desire. The book explains what must be done to educate and train people for the changing workplace, and the new paths available to individuals to gain new skillsrelevant for all of us who now live longer lives--that include multiple chapters of career reinvention.

Jeff Schwartz is an expert on the Future of Work and founder of Deloitte's Future of Work practice. Jeff advises Boards and C-Suite executives on business transformations across work, the workforce, and the workplace. He has delivered dozens of Future of Work keynotes (at The World Economic Forum, Singularity University, Amazon, The Aspen Institute, etc). Jeff is the editor of Deloitte's Human Capital Trends report, and a regular contributor to leading business publications including MIT Sloan Management Review, the Wall Street Journal, Wired magazine, Quartz.com, Bloomberg.com, and Wharton.

Suzanne Riss is a journalist, two-time author, and winner of seven editorial awards. She received a master's degree in Journalism from Columbia University. She was previously Editor-in-Chief of Working Mother magazine (where she oversaw the 100 Best companies list, a leading benchmark for corporate America). She is an authority on work/life trends and has been interviewed by The New York Times, Good Morning America, the Today Show, CNN, and more. She is also a contributor to the Economist Group, InvestmentNews, American Demographics.

Tom Fishburne is the illustrator. His cartoons have been featured in the Wall Street Journal, Fast Company, and The New York Times.

Foreword by Erica Volini, Global Human Capital Leader, Deloitte Consulting

Introduction

Chapter 1: From Fear to Growth: Mindsets and Playbooks for Twenty-first-century Careers and Work

PART I: FIND OPPORTUNITY IN A TIME OF ACCELERATED CHANGE: Redesigning Work, Workforces, and Workplaces

Chapter 2: People and Machines Working Together: Integrating AI and Workers in Every Team, in Every Job

Chapter 3: Making Alternative Work a Meaningful Opportunity: The Workforce Will Include More Part-time, Contract, Freelance, Gig, and Crowd Workers

Chapter 4: Working from Almost Anywhere: Redesign Workplaces from Where We Work to How We Work: Onsite, Online, and Everything in Between

PART II: BUILD LONG-TERM RESILIENCE FOR UNCERTAIN FUTURES: Reimagining Careers, Organizations, and Leadership

Chapter 5: Plan for Many Careers, Not One: Realistic and Energizing Transition Strategies for Multichapter Lives

Chapter 6: The Rise of Teams: Reinventing Organizations, from Individuals and Hierarchies to Teams and Networks

Chapter 7: Leaders as Coaches and Designers: Moving Beyond Managing Workflows and Controlling Direct Reports to Creating, Influencing, and Building

PART III: PLAYBOOKS FOR GROWTH: Charting Paths Forward for Individuals, Leaders, Citizens, and Society

Chapter 8: Carpe Diem: As Individuals, Strengthen Adaptability and Choice to Face Great Opportunities and Disproportionate Responsibilities

Chapter 9: Create Opportunity: As Business Leaders, Unlock Value by Reimagining Jobs and Partnering with Workers to Build Resilience and Dynamic Careers

Chapter 10: Set New Agendas: As Citizens and Communities, Reset Education, Labor Regulations, Job Transitions, and Societal Norms to Reflect Our Values

Acknowledgments

Notes

About the Authors

Index