| Introduction |
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Fred Niederman and Thomas W. Ferratt |
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ix | |
| PART I: EFFECTIVE MANAGEMENT OF IT WORKERS |
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1. Validation of Human Resources Strategies in Information Technology |
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Rita Agarwal and Thomas W, Ferratt |
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3 | (42) |
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2. Fire Fighting Gone Wrong: The Overuse of Reactive Management in IT |
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Jo Ellen Moore, Lisa A. Burke, and Susan E. Yager |
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45 | (24) |
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3. Retaining IT Personnel: An Integrated Framework |
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69 | (16) |
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4. Agency Theory Implications for Information Systems Project Management |
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Robert C. Mahaney and Albert L. Lederer |
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85 | (20) |
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5. The Cognitive Environment Among IT Workers |
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105 | (34) |
| PART II: IT WORKERS AND THEIR CAREERS |
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6. Voluntary Turnover Decisions: Reflective Biographies of Information Systems |
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M. Gordon Hunter and Felix B. Tan |
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139 | (34) |
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7. An Examination of Skill Requirements of Information Technology Professionals During the 1980's and the 1990's: The Singapore Context |
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173 | (18) |
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8. We're Not in Kansas Anymore: Realities of IT Career Management |
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191 | (34) |
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9. Career Orientation of IT Personnel |
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Mary Sumner, Susan E. Yager, and Denise Franke |
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225 | (18) |
| PART III: DESTINY IN IT |
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10. Gender and Age Discrimination of Computer Programmers |
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Stuart D. Galup, Ronald Dattero, and Jing 'Jim' Quan |
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243 | (34) |
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11. Gender and Career Choice Determinants in Information Systems Professionals: A Comparison With Computer Science |
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Manju Ahuja, Christine Ogan, Susan C. Herring, and Jean C. Robinson |
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277 | (26) |
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12. Managing Diversity or Valuing Diversity?: Gender and the IT Labour Market |
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Marie Griffiths, Claire Keogh, Karenza Moore Angela Tattersall, and Helen Richardson |
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303 | (28) |
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13. Investigating the Existence and Value of Diversity in the Global IT Workforce: An Analytical Framework |
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Eileen M. Trauth, Haiyan Huang, Allison Morgan, Jeria L. Quesenberry, and Benjamin Jwee Kiat Yeo |
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331 | (32) |
| PART IV: ORGANIZATIONAL ISSUES |
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14. Managing Training in a Technology Context |
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Cynthia M. Le-Rouge and Harold W. Webb |
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363 | (24) |
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15. Do You Know Where You Belong?: Salient Identity Model (SIM) for Boundary Spanning VTS |
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Lionel Robert and Manju Ahuja |
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387 | (18) |
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16. Information Technology Enabled Employee Deviance |
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405 | (36) |
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17. Employment Sharing for IT Micro and Small Business |
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Jenine Beekhuyzen and Sonja Bernhardt |
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441 | (20) |
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18. Establishing the Economic Value of an Information Technology Workforce |
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461 | (24) |
| About the Authors |
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485 | |
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