It Workers: Human Capital Issues in a Knowledge-Based Environment

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Format: Paperback
Pub. Date: 2006-06-01
Publisher(s): Information Age Pub Inc
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Table of Contents

Introduction
Fred Niederman and Thomas W. Ferratt
ix
PART I: EFFECTIVE MANAGEMENT OF IT WORKERS
1. Validation of Human Resources Strategies in Information Technology
Rita Agarwal and Thomas W, Ferratt
3(42)
2. Fire Fighting Gone Wrong: The Overuse of Reactive Management in IT
Jo Ellen Moore, Lisa A. Burke, and Susan E. Yager
45(24)
3. Retaining IT Personnel: An Integrated Framework
Mohan Thite
69(16)
4. Agency Theory Implications for Information Systems Project Management
Robert C. Mahaney and Albert L. Lederer
85(20)
5. The Cognitive Environment Among IT Workers
Michael A. Chilton
105(34)
PART II: IT WORKERS AND THEIR CAREERS
6. Voluntary Turnover Decisions: Reflective Biographies of Information Systems
M. Gordon Hunter and Felix B. Tan
139(34)
7. An Examination of Skill Requirements of Information Technology Professionals During the 1980's and the 1990's: The Singapore Context
Patrick Chang Boon Lee
173(18)
8. We're Not in Kansas Anymore: Realities of IT Career Management
Diane Bandow
191(34)
9. Career Orientation of IT Personnel
Mary Sumner, Susan E. Yager, and Denise Franke
225(18)
PART III: DESTINY IN IT
10. Gender and Age Discrimination of Computer Programmers
Stuart D. Galup, Ronald Dattero, and Jing 'Jim' Quan
243(34)
11. Gender and Career Choice Determinants in Information Systems Professionals: A Comparison With Computer Science
Manju Ahuja, Christine Ogan, Susan C. Herring, and Jean C. Robinson
277(26)
12. Managing Diversity or Valuing Diversity?: Gender and the IT Labour Market
Marie Griffiths, Claire Keogh, Karenza Moore Angela Tattersall, and Helen Richardson
303(28)
13. Investigating the Existence and Value of Diversity in the Global IT Workforce: An Analytical Framework
Eileen M. Trauth, Haiyan Huang, Allison Morgan, Jeria L. Quesenberry, and Benjamin Jwee Kiat Yeo
331(32)
PART IV: ORGANIZATIONAL ISSUES
14. Managing Training in a Technology Context
Cynthia M. Le-Rouge and Harold W. Webb
363(24)
15. Do You Know Where You Belong?: Salient Identity Model (SIM) for Boundary Spanning VTS
Lionel Robert and Manju Ahuja
387(18)
16. Information Technology Enabled Employee Deviance
Andrea Hoplight Tapia
405(36)
17. Employment Sharing for IT Micro and Small Business
Jenine Beekhuyzen and Sonja Bernhardt
441(20)
18. Establishing the Economic Value of an Information Technology Workforce
Fred Niederman
461(24)
About the Authors 485

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